About shipping

We provide you with safe, fast and reliable ordering services, so that you can purchase your favorite products with peace of mind.
1。 Store pickup

When ordering goods from the online store, you can choose the "store pick-up" method.
The payer must pick up the goods in person, please present the credit card or ATM card for payment with the "Pickup Notice" for verification when picking up the goods.

2。 Strict packaging and delivery procedures
We provide sealed packaging to ensure that no third party touches the goods during transportation. To protect the interests of our customers, we or the delivery service provider on our behalf may also require the recipient to present identification documents (ID card, home return permit, passport, driver's license, etc.) to ensure that the goods are properly delivered to the recipient. All recipients' personal information will be kept in the Company's e-commerce department and will only be used to verify receipt.
3。 In order to protect your rights and interests, please pick up the goods
at designated stores. If you need to authorize someone else to pick up the goods, the authorized representative of the consignee needs to present the following documents at the time of pickup:

(1) Authorization letter (please apply to us by email before picking up the goods, we will provide it by email within one working day)

(2) A copy of the consignee's photo identification document;

(3) A copy of the credit or ATM card for payment;

(4) Notice of pick-up of goods;

(5) Identification documents of authorized representatives

If the above documents are not provided, the Company reserves the right to refuse to collect the goods on behalf of the consignee's authorized representative.

4。 Goods processing and delivery time
This website closes orders at 9 a.m. every working day, and payment confirmation and delivery arrangements will be made within three working days.

Our company has front-end warehouses in mainland China, Hong Kong, and the United States, and will automatically match the nearest warehouse for shipment based on the order address.
Customers who pick up through the store will generally receive a shipping notification email within 7 working days.
Due to the use of individual payment and online gift vouchers, the processing time of payment confirmation and disbursement arrangements may be adjusted.

Store business hours: 09:00-22:00.